Prescriptions

Configure Prescription Details

Repeat Prescriptions

To obtain a repeat prescription you may:

  • Email us on Sxicb-bh.thehaven@nhs.net
  • Order online via the link at the top of this page once you have registered for this service via the NHS App or Patient Access.
  • Leave prescription form with reception with items ticked that you require
  • Send a stamped addressed envelope with your slip or a letter to the Practice
  • Contact your pharmacy and ask them to send a prescription request on your behalf

We do not take prescription requests over the telephone unless you have special circumstances known to us and a note with be placed on your medical record. This is to ensure that the correct medication is ordered for you.

About Pharmacies

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

How long will it take?

Your prescription will be ready for you to collect from your nominated Pharmacy within two whole working days (48 hours).  We would like to confirm that our working hours for processing prescriptions are Monday from 08.30 to Friday evening at 18.30.  Therefore, any requests ordered over the weekend or evenings will not be actioned until these start times. You can check on the NHS App the status of your request or call your Pharmacy to check if it is ready. 

Electronic Prescribing Service

This Practice is set up for the electronic prescription service.

This means that for most patients, we can send your signed prescription electronically to your chosen chemist directly; saving you having to come down to the surgery.

To get your prescription sent to your chosen Pharmacy, you will have to ask reception to sign up.

For more information about electronic prescribing services click on this box.

Collections

Please allow 48 working hours to process any new requests. 

We would like to confirm that our working days for processing prescriptions are Monday from 08.30 to Friday evening at 18:30.

Therefore, any repeat prescription ordered over the weekend or evenings will not be processed until these start times and the period of processing of the prescription will begin from this time.

Please ensure that you leave enough time for this process to take.

Medication Queries

Our clinical Pharmacist will be happy to help you with any medication queries, as well as any of the Doctors here at the Practice.  Your local Pharmacy may be able to help too if we are closed. 

Medication Reviews

Patients on repeat medication will be contacted by the Doctor or clinical Pharmacist for review at least once a year to review these regular medications and a notification should appear on your repeat slip.

Electronic Repeat Dispensing

Click here to download a leaflet about this service.