Thousands of people eligible for a Spring COVID-19 booster have not yet come forward...The NHS in Sussex is calling for anyone who now due a second COVID-19 vaccination to book theirs this week....Call 119 from 8am to 8pm or use the National Booking Service website to book a local appointment.

Data Sharing Opt-Out.  You can choose whether your confidential information is used for research and planning. Please refer to the Tab Data Opt-Opts to find out more about what types of opt-outs and visit: or click here to watch the video.

Important: Data Extraction has been postponed by NHS Digital to the 31st July 2022.

Follow us on Twitter @haven_practice or Facebook.... The Haven Practice 

NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access.  If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app.

NHS Apps to Download.....


test and trace banner

Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. 

We are now offering  Video Consultations as well as Telephone Consultations to our patients.  When your appointment is booked we will send simple instructions on how to use.  Please refer to our Online Services tab with step by step instructions.

Patients will be requested to consent specifically to the use of their mobile number for the purposes of health promotion and appointment reminders, which will be scanned into the clinical system( see consent form below) this is included in the practice registration packs for the patient to inform us of their consent. 

Text Messaging Consent Form

Let us know as soon as a mobile telephone number has changed.

Communicating with patients: the Surgery will send SMS texts to the mobile telephone number that has been provided. Patients are responsible for ensuring that the mobile phone number given to the Surgery is correct, up to date and appropriate to be used for all communications that the Surgery may need to make.

There are a number of scenarios in which we may use:

  • Appointment reminders, changes or cancellations.
  • Flu or other Vaccination clinics for targeted eligible populations
  • Annual Review invitations
  • Cervical Screening
  • Child Immunisation reminders
  • Blood Pressure and Cholesterol monitoring
  • Smoking Status updates
  • Invitations for Patient educational sessions (e.g. diabetic self-help groups)
  • Requests to contact the Practice to arrange appointments
  • Blood Test and Injection due
  • Messages from the GP
  • Updates on changes to the Practice such as clinics

Informing Patients of test results or other information relevant to their care (please see further information below Special category data)

Special Category Data

Information such as test results (this includes any results, not just those relating to sexual health tests) or details of medication (ie. information which is specific, sensitive and individual to one person) will only be communicated via SMS messaging with additional consent provided by the patient on those occasions (for example, agreed between patient and GP when arranging a certain investigation during an appointment). This additional consent will be recorded in your medical records at that time.

If you make a request the Reception team for a copy of your results they will be asked to email the Practice written consent for this. The Doctor will need to give them permission for this to be actioned. Your written consent will be scanned onto your record.

Opting Out

We understand that some Patients will not want to receive SMS text messages from us. We ask that patients carefully consider the advantages of receiving these messages before choosing to opt-out. If you do choose to opt out please inform our Receptionists or the Clinician you are seeing.

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