Thousands of people eligible for a Spring COVID-19 booster have not yet come forward...The NHS in Sussex is calling for anyone who now due a second COVID-19 vaccination to book theirs this week....Call 119 from 8am to 8pm or use the National Booking Service website to book a local appointment.

Data Sharing Opt-Out.  You can choose whether your confidential information is used for research and planning. Please refer to the Tab Data Opt-Opts to find out more about what types of opt-outs and visit: or click here to watch the video.

Important: Data Extraction has been postponed by NHS Digital to the 31st July 2022.

Follow us on Twitter @haven_practice or Facebook.... The Haven Practice 

NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access.  If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app.

NHS Apps to Download.....


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Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. 

We are now offering  Video Consultations as well as Telephone Consultations to our patients.  When your appointment is booked we will send simple instructions on how to use.  Please refer to our Online Services tab with step by step instructions.

Repeat Prescriptions

All Repeat Prescription items are on your medical record. When you collect your prescription from your Pharmacist, you will receive a tear-off slip listing your medication. Please allow 48 working hours to process any new requests. 

We would like to confirm that our working days for processing prescriptions are Monday from 8.30 am to Friday evening at 6.30 pm.

Therefore, any repeat prescription ordered over the weekend or evenings will not be processed until these start times and the period of processing of the prescription will begin from this time.

Please ensure that you leave enough time for this process to take.

You can also arrange for your prescriptions to be ordered though the Electronic Prescribing Service. Ask at reception or your local pharmacy to sign up for this service. Your must also allow 48 hours for presciptions to be issued though this service. Click here to read the leaflet.

To obtain a Repeat Prescription you may:

  • Leave Prescription form with Reception with items ticked that you require
  • Send a stamped addressed envelope with your slip or a letter to the Practice
  • Email us on
  • Order Online once you have registered for this service via Patient Access or the NHS App
  • Contact your Pharmacy and ask them to send a Prescription request on your behalf

We do not take prescription requests over the telephone unless you have special circumstances known to us and a note with be placed on your medical record. This is to ensure that the correct medication is ordered for you.

Medication Queries

Our Clinical Pharmacist will will  happy to help you with any medication queries, as well as any of the Doctors here at the Practice.  Your local Pharmacy may be able to help too if we are closed. 

Medication Reviews

Patients on repeat medication will be contacted by the Doctor or Clinical Pharmacist for review at least once a year to review these regular medications and notification should appear on your repeat slip.

EPS see tab for forms and more information on Electronic Repeat Dispensing. 

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