The GP’s at The Haven seek to encourage every eligible patient to have their free flu jab this year. Perhaps you are delaying booking an appointment until more is known about the Covid-19 booster programme, or you are hesitant because there were very few cases of flu last year and you feel fit and well at the moment? You may be waiting for more information from the government or from other reputable sources?  In any case, our sincere advice to our patients ,is that you should pre-book your flu vaccination appointment as soon as possible. 

Our receptionists are waiting to hear from you

Data Sharing Opt-Out.  You can choose whether your confidential information is used for research and planning. Please refer to the Tab Data Opt-Opts to find out more about what types of opt-outs and visit: or click here to watch the video:

Important:  Data Extraction has been postponed by NHS Digital and we will post new date when information is known no current date is planned. 

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NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access.  If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app, which also lets you check in to places like bars and restaurants

NHS Apps to Download.....


test and trace banner

Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. 

We are now offering  Video Consultations as well as Telephone Consultations to our patients.  When your appointment is booked we will send simple instructions on how to use.  Please refer to our Online Services tab with step by step instructions.

Safeguarding Our Patients

This surgery is committed to safeguarding and promoting the welfare of all children and young people and vulnerable adults who attend our surgery, either as patients or when accompanying patients.  We expect all of our staff to share this commitment.
If a member of staff has a concern regarding a child or young person or vulnerable adult they have a duty to act upon that concern.  This may mean sharing their concern with another professional and following guidance required in the “Sussex Child Protection and Safeguarding Children Procedures” and the Sussex Multi-Agency Policy and Procedures for Safeguarding Vulnerable Adults”.

We have policies for both Children and Young People and Vulnerable Adults at the Practice. 

A message to children and young people

If you have anything that worries or bothers you, whatever it is or however big or small it feels; if you wish to talk about it to either a doctor or nurse we are here to listen.
OR you could ring Child line on:  0800 1111

Please see our Statement for Safeguarding Children here

A message to parents and carers

If you have concerns regarding a child or young person or a vulnerable adult’s safety or you are concerned about your own ability to care for your child or children or other please discuss this with your GP.

ORyou could telephone the NSPCC:0808 800 500
ORfor support as a parent telephone:0808 800 2222
Age UK:0800 169 6565
Action on Elder Abuse:0808 808 8141
Carers UK:0808 808 7777

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website