Noticeboard

BOOK YOUR FLU VACCINATION APPOINTMENT NOW

 The GP’s at The Haven seek to encourage every eligible patient to have their free flu jab this year. Perhaps you are delaying booking an appointment until more is known about the Covid-19 booster programme, or you are hesitant because there were very few cases of flu last year and you feel fit and well at the moment? You may be waiting for more information from the government or from other reputable sources?  In any case, our sincere advice to our patients ,is that you should pre-book your flu vaccination appointment as soon as possible. 

Our receptionists are waiting to hear from you

Data Sharing Opt-Out.  You can choose whether your confidential information is used for research and planning. Please refer to the Tab Data Opt-Opts to find out more about what types of opt-outs and visit: https://www.nhs.uk/your-nhs-data-matters/ or click here to watch the video: https://www.youtube.com/watch?v=YLi9gh7RyLA

Important:  Data Extraction has been postponed by NHS Digital and we will post new date when information is known no current date is planned. 

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NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access.  If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app, which also lets you check in to places like bars and restaurants

NHS Apps to Download.....


 

test and trace banner

Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. 

We are now offering  Video Consultations as well as Telephone Consultations to our patients.  When your appointment is booked we will send simple instructions on how to use.  Please refer to our Online Services tab with step by step instructions.

Chaperone 

Whilst you have a face to face appointment read here about our our Chaperone Policy. 

Discrimination 

The Practice and all Clinicians are committed to provide all of our Services to all Patients, regardless of their personal beliefs, nationality, ethnic origin, gender, sexuality, marital status, disability, socio-economic circumstances.  These do not influence the treatment we arrange or provide. We will treat all Patients equally and will respect their dignity and integrity. All Patients will be treated equally and all patient data confidentially.

Freedom of Information Publication Scheme

The Freedom of Information Act 2000 aims to produce a culture of openness in public bodies, by providing members of the public with the right to access information held. The main purpose behind this is to show how public money is being used.

The Practice has developed a publication scheme. It is a guide to information, routinely published and gives indication of information intended to be published. The publication scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in this publication scheme.

The Practice’s publication scheme follows the model scheme for GP Practices approved by the Information Commissioners Office.

Here is our Freedom of Information Act Leaflet

Violence and Aggression 

The Practice in line with NHS Guidelines  operates a Zero tolerance Policy with regard to violence and abuse and the Practice has the right to remove violent Patients from the list with immediate effect in order to safeguard Practice staff, Patients and other persons.

Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the Patient in writing of their removal from the list and record in the Patient’s medical records the fact of the removal and the circumstances leading to it.

Zero Tolerance 

As a Practice we do not tolerate any abuse or violence towards our staff or patients see our Zero Tolerance policy and Poster .

 
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