Whilst you have a face to face appointment read here about our our Chaperone Policy.
The Practice and all Clinicians are committed to provide all of our Services to all Patients, regardless of their personal beliefs, nationality, ethnic origin, gender, sexuality, marital status, disability, socio-economic circumstances. These do not influence the treatment we arrange or provide. We will treat all Patients equally and will respect their dignity and integrity. All Patients will be treated equally and all patient data confidentially.
Freedom of Information Publication Scheme
The Freedom of Information Act 2000 aims to produce a culture of openness in public bodies, by providing members of the public with the right to access information held. The main purpose behind this is to show how public money is being used.
The Practice has developed a publication scheme. It is a guide to information, routinely published and gives indication of information intended to be published. The publication scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in this publication scheme.
The Practice’s publication scheme follows the model scheme for GP Practices approved by the Information Commissioners Office.
Here is our Freedom of Information Act Leaflet
Violence and Aggression
The Practice in line with NHS Guidelines operates a Zero tolerance Policy with regard to violence and abuse and the Practice has the right to remove violent Patients from the list with immediate effect in order to safeguard Practice staff, Patients and other persons.
Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the Patient in writing of their removal from the list and record in the Patient’s medical records the fact of the removal and the circumstances leading to it.
As a Practice we do not tolerate any abuse or violence towards our staff or patients see our Zero Tolerance policy and Poster .