Thousands of people eligible for a Spring COVID-19 booster have not yet come forward...The NHS in Sussex is calling for anyone who now due a second COVID-19 vaccination to book theirs this week....Call 119 from 8am to 8pm or use the National Booking Service website to book a local appointment.

Data Sharing Opt-Out.  You can choose whether your confidential information is used for research and planning. Please refer to the Tab Data Opt-Opts to find out more about what types of opt-outs and visit: or click here to watch the video.

Important: Data Extraction has been postponed by NHS Digital to the 31st July 2022.

Follow us on Twitter @haven_practice or Facebook.... The Haven Practice 

NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access.  If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app.

NHS Apps to Download.....


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Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. 

We are now offering  Video Consultations as well as Telephone Consultations to our patients.  When your appointment is booked we will send simple instructions on how to use.  Please refer to our Online Services tab with step by step instructions.

Latest News

Breaking News..... Patients are no longer required to wear face masks whilst visiting the Practice.  

Patient Access Appointments... Please be aware that Yvonne Raynsford is a Health Care Assistant and can therefore not do everything that a Nurse can do. Yvonne Raynsford can do the following: Blood Tests, , Blood Pressure, Dressings, Ear Syringing, NHS Health Checks Part 1 &2, Smoking Cessation, and Adult Flu, Pneumo, & B12's. Please book with our Nurse  Yvonne Payne if the appointment you need is not listed here. Thank you.

Thousands of people eligible for a Spring COVID-19 booster have not yet come forward

The NHS in Sussex is calling for anyone who now due a second COVID-19 vaccination to book theirs this week. Latest figures show that 116,628 of those who are eligible have had their spring or second booster, but 91,894 people are now eligible and are yet to come forward or be vaccinated. With hundreds of appointments available this week, people are being urged to book theirs as soon as possible.

People are eligible for a spring or second booster if they are aged 75 and over or they are aged 12 years and over and have a weakened immune system. People living in older people’s care homes are also eligible and specific visits are being planned in order to make sure these people get their vaccination. In the majority of cases, people will receive the Moderna vaccination – one of the three approved vaccines in the UK widely used throughout the programme to date. People can book an appointment from three months of the date of their original booster. No invite is needed. The NHS is also calling on family members and friends to make sure their loved ones have received their vaccine if they are due.

Call 119 from 8am to 8pm or use the National Booking Service website to book a local appointment. Walk in sessions are also available every day. For the latest list of walk in sessions and more information about the vaccination programme visit COVID-19 vaccinations – Sussex Health & Care Partnership (

“It may seem that COVID-19 has gone away but it is still in our communities and we want to make sure our most vulnerable have this extra protection for the coming months.

“By making sure that you have a spring booster when you are due means that it will cover you over the summer and you have had it ahead of the autumn.”

Carers App- there is a new App to support all our Carers... please click on the tab....

To Support Patients with Wait List times...... see our tab Referalls & Wait List times.....

If you are living with a long term health condition, you can book a Living well course, please Click Here here for new dates.

To Support Patients across Sussex to stay well and to make right choices about the services available to them. our Sussex Health and Care Partnership can help.... click Help us help you this winter

See more about the vaccination programme in Sussex, including the vaccination services: COVID-19 vaccinations - Sussex Health & Care Partnership (

Healthwatch Poster

Healthwatch Poster

Message to our patients – update on the COVID-19 booster programme

Across Sussex the NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities. 

All adults are eligible from Monday 13 December, and you will be able to book via the National Booking System from Wednesday 15 December.

You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months.

We are working at pace to increase the availability of appointments so that there are plenty of options for people on the National Booking System. Some local vaccination services will also contact patients directly.

New appointments are being added every day across our vaccination services. We have been offering more than 80,000 appointments a week and in the last two weeks we have increased the number of available appointments by more than 10,000 a week. Further availability will come online from Wednesday 15 December.

We will be working with all of our sites to take further steps to increase what they can offer again, including opening later and on more days.

All of these appointments will be added to the National Booking System and so we encourage everyone who is aged 18 and over, is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.

In terms of any planned appointments with <insert name of the GP practice>, there are no changes at the current time and everyone should attend your planned appointments as normal. If we need to make any changes, we will contact you directly.

See more about the vaccination programme in Sussex, including the vaccination services: COVID-19 vaccinations - Sussex Health & Care Partnership (

The Vaccine Data Resolution Service (VDRS) has been set up to help people with missing or incorrect vaccination records.

If you have been vaccinated in England, have a current NHS number and are registered with a GP practice in England then the service can help resolve issues with evidence of your vaccinations.

If you have missing or incorrect COVID-19 vaccination data, please call 119 and ask the call handler to make a referral to the VDRS team on your behalf. The VDRS team will then call you back within 5 working days.

Please note they cannot provide clinical advice and cannot assist at this time with queries related to vaccinations received overseas. If the query relates to personal information that is incorrect on a patient record (e.g. name, address), these will still need to be resolved by their GP practice.

The Practice Door is now Open!  You are welcome to walk in and take a seat in the waiting room for all appointments. 

People aged 40 to 49 will be able to book their COVID booster from this week.

Our CQC Report is now in...... click on the CQC tab and see how we did....

Services are working to make more appointments available over the coming weeks. If you can’t see a service close to you, please keep trying, more appointments are added daily

Carer Right Day 2021 - please see link under Carers Hub for all our Carers at the Practice

Contact details for Preston Park Community PCN for any queries/requests for housebound and residential home patients for Covid and flu vaccinations:


Phone: 07552 574492

Response time: within 1 working day

Who is on the other end of this email address and phone number? Sammie Morgan

Medical Students... Important Information for Patients see Here we will be starting next Tuesday 5th October 2021....

All young people ...... look at our Allsorts Poster to see how you can get involved 

Are you living with a long term health condition.  You can book a course here

Proud to be a Safe Surgery....

Safe Surgery

Covid Issues:

If you require any of  the following please dial 119 and select the appropriate option for that service.

    •  Needing to request an NHS COVID Pass hard copy letter
    • Questions about the NHS COVID Pass
    • Report technical issues with the NHS COVID Pass

Video Consultations........ find out how easy it is to connect with us watch this short video here.

Help the improvement of cancer services for young people and have your say. Children under the age of 16 cared or treated for cancer in 2020 and their parents/carers are being invited to take part in a survey to help with the continued improvement of cancer care for young people. If you’re invited to take part please help with the continued improvement of these services by having your say. #U16CancerPatientSurvey @surreyandsussexcanceralliance

When booking Appointments for our Healthcare Assistant online please refer to the list of services under Appts.....

The latest survey results for the GP National Patient Survey are here.... please see GP Patient Survey tab on the Website.

When you Visit your Doctors Surgery

When you Visit us...

In line with NHS England Guidance as lockdown measures ease, we wanted to let you know that NOTHING WILL CHANGE AT THE SURGERY

All adults can now book a life-saving Covid jab vaccine.

From today, everyone aged 18 and over is being urged to arrange a jab if they have not had one as the NHS Covid Vaccination Programme, the biggest in health service history, begins the final push to protect the country.

People can book on the national booking system – either the website or by calling 119 – or through their GP led service.

If you have received a call from the Practice for a Consultation and miss the call please contact us back on:  01273 555999 not the caller display number. 

Repeat Prescriptions should be ordered via email, Patient Access or the NHS App. We are not able to take requests over the telephone without prior approval from the Doctor.

MSK Assist

MSK assist is a free-of-charge service that offers patients access to helpful advice, exercises and tools to best manage a range of common Musculoskeletal (MSK) conditions. Read more

Referrals for Low Cost Therapies and Counselling Support

Patient online Appointments have changed

Hove Polyclinic

Following  a significant  increase in the number of patients arriving for walk-in blood tests at SCFT Hove Polyclinic, please be aware that all phlebotomy at Hove Polyclinic is by appointment only.

There is no longer a walk-in service in operation.

Slots are available between 8.30 and 15.30 (Monday to Friday) for GP requested tests only and appointments can be arranged by either calling 01273 265580 between 8am to 4pm, or by sending an email to

Patients will also need to bring the paper referral and ICE form with them.

New Patient Registrations, we are now accepting new patients

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