The Haven Practice - Information for new patients wishing to join the doctors surgery

Noticeboard

Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. During your visit, our Toilet facilities will not be available.

We are now offering a new Video Consultation Service and to use this service you will need to be registered for Patient Access. During these uncertain times, the best way to register for this service is by setting up online as below. If you are unable to do this you can download a form and return to us in the post or email.

Patient Guidance for Video Consultations

Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

Patient Registration: If you are registering as a New Patient, you will need to complete a GMS1 (purple form) and a New Patient Form according to your age. We can not process any New Registrations without both of these forms.

New Patient Registration

New Registrations are encouraged, to be completed and submitted online. If this is not possible, you may print and complete manually and post through the Practice mailbox where we will process your Registration without Identity Checks. We would like to confirm that in the current situation, delivery may be by any means, including by post and digital options. A signed, scanned application or picture of a signed application emailed to the practice is acceptable. If you are unable to complete the form yourself then please contact us and we will be happy to complete on your behalf.

New Patient Registration

We welcome patients from within our practice area

If you would like to register with us, you can either come into reception and collect a Registration form and New Patient Questionnaire or you can download these documents and print by clicking on the links below. Once we have received the forms from you may make your first appointment 5 days after we have received your registration forms.

You will need to download and print a GMS1 form (Family Doctors Services Registration) and a New Patient form according to your age. We will not be able to process your Registration until both of these forms are complete.

Download the GMS 1 Form

Download the 2020 New Patient Under 5 Pack

Download the 2020 New Patient Over 5 to 10 Year Pack

Download the 2020 New Patient 11 to 16 Year Pack

Download the 2020 New Patient Over 16 to Adult Pack

Before your first appointment please bring your completed forms between 11:00 - 15:00 Monday to Wednesday and Fridays so we can register you before your appointment.

We will require two types of proof of identity, one of the following is needed from each Group:

• Passport

• Driving Licence

• Birth Certificate

• ID Card for European Countries

To verify your current address:

• Utility Bill,

• Visa, Rent Book

• Bank Statement

For children under the age of 5 years, we will need you to complete a Health Form for our Health Visitors which you can download and print by clicking on the link above.

All patients will now be registered with ‘The Haven Practice’ not an individual doctor. You will be able to make an appointment with any one of Doctors.

When you have registered with the Practice, we will offer you a New Patient Health check with the nurse.

Our Premises are wheelchair accessible to all areas of the Practice. We have a Portable Induction Loop system available, should you require this facility please let Reception know when you visit the Practice.

We have baby changing facilities at the Practice located in the toilets.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.

pdf A Patient Guide to GP Services

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

pdf Download the Temporary Resident Registration Form