Surgeries

Surgeries: Monday to Friday 8.30 - 12.00

Afternoons: Each day except Thursday 2.30 - 17.30 

Fast access clinics available at all clinics.

Dr Larissa Tate

Monday AM & PM surgeries Alternate

Tuesday AM & PM surgeries

Thursday AM surgery

Dr Alexandra Tate

Wednesday AM & PM surgery

Friday AM & PM surgery

Making an Appointment

Please call in or telephone 01273 555999 to make an appointment. You will usually be seen on the day you request. Babies and children are always seen on the same day.

You can make an appointment with any one of the doctors by:

• Calling into Reception
• Contacting us by telephone
• Booking Online

(You must register in person with the surgery before using Patient Access for the first time. Find out more HERE.)

The Practice philosophy is that we like to take time when seeing our patients. For this reason you may experience delays during some surgeries. The receptionists will advise you of any such extended waiting time.

Telephone Advice

If you feel an appointment unnecessary but would like some advice, please ring and ask to speak to the doctor or nurse who will call you back when they are free (usually at the end of the surgery).

Do not forget to leave your correct contact details. 

Specialist Referrals

If you need to see a specialist then please come and see the doctor who will refer you as appropriate.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. 

Nurses and HCA Appointments

Mornings

Monday: 08.40 - 12.00

Tuesday: 09.00 - 17.00

Wednesday: 08.30 - 09.30

Thursdays 08.30 - 12.00

Friday: -

Saturday : Once a Month AM

Making an Appointment

You can make an appointment with any one of the nurses or healthcare assistant at the Practice by:

• Calling into reception
• Contacting us by telephone
• Booking Online

(You must register in person with the surgery before using Patient Access for the first time. Find out more HERE.)

Please note: For blood tests, when you book an appointment you will need to come in before 10:30.

If you are booking any of the appointments as listed below you will need to book a double appointment. As you are only able to book a single appointment on our Internet Booking Service, you will need to telephone the surgery to book your appointment.

• Asthma Annual Review
• 24 Blood Pressure Monitoring
• Cervical Smear
• COPD Annual Review
• Diabetes Annual Review (Blood Test should be done first)
• Ear Irrigation
• First Dressings
• IUCD Removals
• Leg Ulcer Dressings
• New Patient Health check
• Pre IUD fitting screening
• Sexual Health screening swabs (women only)
• Smoking Cessation
• Spirometry
• Swabs
• Travel Immunisations (make 6 weeks in advance of date of travel)
• Vascular Health check
• Wound or Post-operative Dressing

Telephone Advice

If you would like to speak with the Nurse for advice, please ring and leave your details and the nurse will call you back when they are free (usually at the end of Clinic).

Nurse Services

Our nurses are trained in all of the services we offer including coil removals and leg ulcer dressings.

Our healthcare assistant is able to assist with the following services:

• Blood Pressure Check
• Blood Tests
• B12 Injection
• New Patient Health Check
• Pneumococcal/Influenza Vaccines/Whooping Cough
• Smoking Cessation
• Vascular Check
• Wound Dressings
• Shingles

Cancelling an Appointment

If you are unable to keep your appointment for any reason and need to cancel please let us know as soon as possible so that it can be offered to another patient.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception as soon as possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

Under current legislation a patient ‘self-certificate’ is used for the first seven days. The self-certificate (form SC1) is available from your Employer’s office or from the Gov.uk Website.  After the first week, a Statement of Fitness to Work may be issued after consultation with the Doctor. Some employers insist on this certificate for less than seven days before they will pay SSP.  As this is not a statutory requirement and therefore not a NHS Service we have to  charge for a Certificate under seven days.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Teaching and Training

This academic year we are teaching both year 1 and year 4 medical students. Dr Larissa Tate will be teaching year 1’s on a Tuesday afternoon.

As a practice, we assist in the training of students from the university. If a student is present during your consultation, you will be advised when you book in at reception. If you would prefer the student not to be present, then please let the doctor know. You will be given a consent form to ensure that you are happy for the student to be present on that occasion.

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