The GP’s at The Haven seek to encourage every eligible patient to have their free flu jab this year. Perhaps you are delaying booking an appointment until more is known about the Covid-19 booster programme, or you are hesitant because there were very few cases of flu last year and you feel fit and well at the moment? You may be waiting for more information from the government or from other reputable sources?  In any case, our sincere advice to our patients ,is that you should pre-book your flu vaccination appointment as soon as possible. 

Our receptionists are waiting to hear from you

Data Sharing Opt-Out.  You can choose whether your confidential information is used for research and planning. Please refer to the Tab Data Opt-Opts to find out more about what types of opt-outs and visit: or click here to watch the video:

Important:  Data Extraction has been postponed by NHS Digital and we will post new date when information is known no current date is planned. 

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NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access.  If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app, which also lets you check in to places like bars and restaurants

NHS Apps to Download.....


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Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. 

We are now offering  Video Consultations as well as Telephone Consultations to our patients.  When your appointment is booked we will send simple instructions on how to use.  Please refer to our Online Services tab with step by step instructions.


Referrals: have you been referred?

Have you been referred?

What happens next?

Your referral is sent to the hospital. It is reviewed by the specialists’ team and added to a waiting list. The hospital manages the waiting lists not your GP.

Waiting times

Due to COVID, hospital waiting times are now very long. This means you might wait much longer than usual for an NHS appointment.

Hospital results & follow-up

Your specialist will discuss your results and follow-up with you. If you do not hear from them, please call the consultants secretary. Please do not ask your GP for hospital results. Royal Sussex County Hospital Switchboard: 01273 696955.

How to check your hospital appointment

Please contact the hospital to find out when you will be seen by the specialist. The numbers to call are:

For Orthopaedics (MSK), Podiatry, Pain Management, Rheumatology 0300 303 8063

For Diabetes 0300 303 8066

For Wellbeing 0300 002 0060

For Radiology/Imaging 01273 523040

For all other hospital appointments call The Outpatient Booking Centre 0300 303 8360

How to get more help

The hospital has a Patient Advice and Liaison Service (PALS) who can help you. Royal Sussex County Hospital PALS: 01273 664683 or 664973 Email:

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website