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We are now offering a new Video Consultation Service and to use this service you will need to be registered for Patient Access. During these uncertain times, the best way to register for this service is by setting up online as below. If you are unable to do this you can download a form and return to us in the post or email.

Patient Guidance for Video Consultations

Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

Online Access

We offer our patients the facility to book doctors', nurses', healthcare assistant appointments, order repeat prescriptions and have access to medical records using the internet. This is available 24 hours a day.

How to Register for our Internet Services

Our computer software EMIS Web utilises a service called Patient Access. You will have access to your appointment history, current medication once you are registered for this service. If you are an active registered patient at the practice we do not require ID. You can register for Patient Access for any age group but please ensure if you downloading a form you use the correct one as set out below for the different age groups. Once you have registered you may register for access on behalf of your children.

You can register:

By attending the practice in person and completing a Patient Access form

Download a Patient Access form, complete and either email to us on: BHCCG.TheHaven@nhs.net or return in person or post

Patient Online Registation Form Adult

Patient Online Registration Form 11-16 years

Patient Online Registration Form 5-10 years

Patient Online Registration Form Under 5's

Set up an Account Online CLICK HERE

Once you have been registered for this service, a PIN number will be issued and ready for collection at Reception within five working days.

First Time Use of Patient Access Services

Please read this information for all first time users.

You will be allowed one appointment before having to complete the forms below during the pandemic. 

CLICK HERE to visit the Patient Access 'Create Your Account' page.

Using the information contained in the registration form, follow the steps to register and set up your account.

Once your account is set up you are then ready to book appointments or to order repeat medications. 

We are now offering a new Video Consultation Service and to use this service you will need to be registered for Patient Access. During these uncertain times, the best way to register for this service is by setting up online as below. If you are unable to do this you can download a form and return to us in the post or email.

Video GP Consultations Online



 
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